You are here

2-1-1

United Way 2-1-1

United Way 2-1-1, a free, confidential service of United Way of Central Louisiana, is your Convenient Community Connection to information and resources.

United Way 2-1-1’s trained, experienced staff is available 24 hours a day, 7 days a week, 365 days a year…even holidays.

  • Information: Simple requests for information like phone numbers, addresses, hours of operation, etc.
  • Referrals: 2-1-1 staff will assess your needs to connect you to appropriate, available services
  • Advocacy: 2-1-1 can communicate on behalf of callers to ensure that they receive services
  • Crisis: 2-1-1 specialists can help deescalate crisis situations and provide warm connections to crisis counselors
  • Language Translation Calls: Non-English speakers can be helped using telephone translators, available for more than 150 languages

Here are just a few of the topics callers contact United Way 2-1-1 about:

  • Basic Needs (food, clothing, housing) 
  • Consumer Information
  • Volunteer Opportunities
  • Criminal & Legal Services
  • Education
  • Environmental & Public Health/Safety
  • Health Care
  • Income Support & Employment
  • Individual & Family Life
  • Leisure Activities & Recreation
  • Mental Health & Substance Abuse Services
  • Organizational & Community Services

Check out our Directory of Services. This resource will provide fast access to a database of community services in order to provide information about issues such as food, shelter, clothing, abuse/neglect prevention and protection, rent/utility assistance, elderly services, disease support groups, counseling, education, children/youth services, and much more.