211

CLICK HERE FOR THE 211 DATABASE

United Way 211, a free, confidential service of United Way of Central Louisiana, is your Convenient Community Connection to information and resources.

United Way 211’s trained, experienced staff is available 24 hours a day, 7 days a week, 365 days a year…even holidays.

• Information: Simple requests for information like phone numbers, addresses, hours of operation, etc.
• Referrals: 211 staff will assess your needs to connect you to appropriate, available services
• Advocacy: 211 can communicate on behalf of callers to ensure that they receive services
• Crisis: 211 specialists can help deescalate crisis situations and provide warm connections to crisis counselors
• Language Translation Calls: Non-English speakers can be helped using telephone translators, available for more than 150 languages

Here are just a few of the topics callers contact United Way 211 about:

• Basic Needs (food, clothing, housing) 
• Consumer Information
• Volunteer Opportunities
• Criminal & Legal Services
• Education
• Environmental & Public Health/Safety
• Health Care
• Income Support & Employment
• Individual & Family Life
• Leisure Activities & Recreation
• Mental Health & Substance Abuse Services
• Organizational & Community Services

Check out our Directory of Services. This resource will provide fast access to a database of community services in order to provide information about issues such as food, shelter, clothing, abuse/neglect prevention and protection, rent/utility assistance, elderly services, disease support groups, counseling, education, children/youth services, and much more.